Courtesy News24: Author Johan Brink
IS the computer industry creating incompetent IT support personnel? People with no knowledge whatsoever of how a computer works or no ability to trace faults?
Are companies like Microsoft, HP and IBM creating a generation of wizard IT specialist, specialists that without a wizard can't do a single thing to fix your operating system? A generation of specialists that can only build a system if everything is colour coded and plug and play?
If you are considering the answers, don't, the answers to all these questions are YES.
So what do we call this entire generation of so-called IT specialists?
The XP Generation.
Who are they?
I don't quite agree with everything the author says. There are many new young people who are passionate about their work and do make the effort to learn the more general knowledge of computers to make themselves more effective. Those people will always have a job. It is just, with the advance of XP and 2000, the need to know what DOS stands for is pretty much obsolete or the fact that modifying autoexec.bat is no longer crucial in troubleshooting. What the author does not say, is what mysehnsucht mentioned in one of her recent entries, being in IT is no longer just about knowing how to hack the registry.